Effective Date: September 10, 2026
Welcome to Aspen Grove Hospice (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your use of our website, including the pages and services available through this website (the “Website”).
By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. Purpose Of This Website
The Website provides general information about Aspen Grove Hospice, our hospice services, philosophy of care, family resources, and ways to contact our team.
The information provided on this Website is for general informational and educational purposes only. It is not intended to replace professional medical advice, diagnosis, treatment, or guidance from your healthcare provider.
If you are experiencing a medical emergency, call 911 immediately or contact an appropriate healthcare professional.
2. Acceptance Of Terms
By accessing or using this Website, you agree to these Terms and any applicable laws and regulations.
If you are using the Website on behalf of an organization or another individual, you represent that you have the authority to do so.
3. Changes To These Terms
We may update or modify these Terms from time to time.
When changes are made, the updated Terms will be posted on this page and the Effective Date above may be revised.
Your continued use of the Website after updated Terms are posted constitutes your acceptance of those changes.
4. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information.
If you choose to communicate with us by text message, additional information regarding SMS communications is provided in our TCPA Consent, Privacy & SMS Communication Policy.
5. SMS Text Messaging Terms And Conditions
Aspen Grove Hospice may communicate with you by text message, also known as SMS or MMS messaging, when you provide your mobile phone number and consent to receive text messages from us.
Text messaging may be used to support direct communication between you and Aspen Grove Hospice.
Types Of Text Messages You May Receive
Depending on your relationship with Aspen Grove Hospice, text messages may include:
- Responses to questions or requests for information
- Hospice service inquiries and follow-up
- Appointment, visit, or scheduling communications
- Care coordination and administrative communications
- Medication, equipment, or service coordination
- Updates related to your care or communication with our team
- Family support or bereavement-related communications
- Other conversational messages related to your relationship with Aspen Grove Hospice
Message Frequency
Message frequency varies depending on your communications with Aspen Grove Hospice and the nature of your relationship with our team.
Message And Data Rates
Message and data rates may apply according to the terms of your wireless service plan.
Aspen Grove Hospice does not charge a separate fee for sending or receiving text messages.
How To Get Help
For help with text messaging communications, reply HELP to a text message from Aspen Grove Hospice or contact us at (720) 999-9854.
How To Opt Out
You may stop receiving text messages at any time by replying STOP to a message from Aspen Grove Hospice.
After you opt out, you may receive a confirmation message acknowledging your request. You will not receive additional text messages from that messaging program unless you subsequently choose to opt in again.
You may also contact Aspen Grove Hospice at (720) 999-9854 to update your communication preferences.
Consent To Receive Text Messages
Your consent to receive text messages is voluntary and is not a condition of receiving hospice services from Aspen Grove Hospice.
Mobile Information And Privacy
Aspen Grove Hospice respects the privacy of your mobile information.
Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
We may use service providers, telecommunications carriers, and technology providers as necessary to facilitate, deliver, and support communications with you.
For more information about how we handle information, please review our Privacy Policy and TCPA Consent, Privacy & SMS Communication Policy.
Carrier Responsibility
Wireless carriers are not responsible for delayed or undelivered messages.
Healthcare Information And Text Messaging
Text messaging may not always be a secure method of communicating sensitive healthcare information.
Please do not use text messaging for medical emergencies. If you are experiencing a medical emergency, call 911.
You may request that Aspen Grove Hospice communicate with you through another available communication method at any time.
6. Intellectual Property Rights
All content, materials, and design elements on the Website, including text, graphics, logos, images, videos, icons, and page layouts, are owned by Aspen Grove Hospice or used with permission and may be protected by copyright, trademark, and other intellectual property laws.
You may view, download, or print portions of the Website for your personal, non-commercial use.
You may not reproduce, modify, distribute, republish, transmit, sell, or otherwise use Website content for commercial purposes without prior written permission from Aspen Grove Hospice or the applicable rights holder.
7. Prohibited Uses
You agree not to use the Website in a manner that:
- Violates any applicable law or regulation
- Infringes upon the rights of another person or organization
- Attempts to gain unauthorized access to the Website, systems, networks, accounts, or data
- Introduces viruses, malicious software, harmful code, or other disruptive technologies
- Interferes with or disrupts the proper operation or security of the Website
- Uses automated systems to improperly access, scrape, copy, or interfere with Website content
- Harasses, threatens, defames, or otherwise harms another person or organization
- Misrepresents your identity or affiliation with another person or organization
We reserve the right to restrict or terminate Website access when we reasonably believe these Terms have been violated.
8. Links To Third-Party Websites
The Website may contain links to websites, resources, or services operated by third parties.
These links are provided for informational purposes and convenience.
Aspen Grove Hospice does not control third-party websites and is not responsible for their content, availability, security practices, privacy policies, or business practices.
Your use of a third-party website is subject to that website’s own terms and policies.
9. Disclaimer Of Warranties
The Website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.
Aspen Grove Hospice does not make warranties regarding the completeness, accuracy, reliability, availability, or suitability of Website content for a particular purpose.
We do not guarantee that the Website will be continuously available, error-free, secure, or free from harmful components.
Nothing on this Website should be interpreted as a promise, guarantee, or representation regarding an individual’s eligibility for hospice services, medical outcome, treatment plan, or healthcare result.
10. Limitation Of Liability
To the fullest extent permitted by applicable law, Aspen Grove Hospice and its officers, directors, employees, agents, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to your use of, or inability to use, the Website.
This may include damages resulting from Website errors, omissions, interruptions, delays, technical problems, loss of data, unauthorized access, or reliance on information presented through the Website.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
11. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Aspen Grove Hospice and its officers, directors, employees, agents, contractors, and affiliates from claims, liabilities, damages, losses, or expenses arising from:
- Your misuse of the Website
- Your violation of these Terms
- Your violation of applicable law
- Your infringement of another person’s rights
12. No Medical Advice Or Provider Relationship
Information available through the Website does not establish a physician-patient, nurse-patient, therapist-patient, or other healthcare provider relationship.
Submitting an online form, sending a text message, sending an email, or contacting Aspen Grove Hospice through the Website does not by itself establish a hospice care relationship.
Eligibility for hospice services and any plan of care must be determined through the appropriate clinical assessment and admission process.
13. Website Forms And Electronic Communications
When you submit information through a Website form, email, text message, or another electronic communication method, you are responsible for providing accurate information.
Electronic communications may not always be secure. Please use caution when sending sensitive personal or healthcare information through electronic channels.
When appropriate, our team may recommend continuing a conversation through a more secure or appropriate communication method.
14. Governing Law And Jurisdiction
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
Any dispute relating to these Terms or use of the Website will be subject to the jurisdiction of the applicable courts in Colorado, except where otherwise required by law.
15. Termination Or Restriction Of Access
We reserve the right to suspend, restrict, or terminate access to the Website when we reasonably believe a user has violated these Terms, compromised Website security, interfered with Website operations, or engaged in conduct harmful to Aspen Grove Hospice or others.
16. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or notices expressly incorporated into these Terms, constitute the agreement between you and Aspen Grove Hospice regarding your use of the Website.
18. Contact Us
If you have questions about these Terms of Use, Website communications, or your communication preferences, please contact:
Aspen Grove Hospice
14001 E Iliff Ave #204
Aurora, CO 80014
Phone: (720) 999-9854
Our mission is simple: Our quality of care defines quality of life, every day.
