1. Introduction
Aspen Grove Hospice (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website https://www.aspengrovehospice.com/ (the “Website”). By using the Website, you agree to the practices described herein.
2. Information We Collect
2.1. Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms (e.g., name, email address, phone number, message)
- Sign up for email updates, newsletters, or promotions
- Communicate with us (e.g. via email)
- Provide other information through forms or surveys
2.2. Information Collected Automatically
When you use the Website, we may automatically collect certain information about your device and usage, including:
- IP address
- Device type, browser type, operating system
- Referring / exit pages and URLs
- Pages visited, time spent on pages, clickstreams
- Date/time stamps
- Cookies, log files, and similar tracking technologies
We use this data to monitor, maintain, and improve the Website, for analytics, and to understand user behavior.
2.3. Cookies and Tracking Technologies
We and third-party service providers may use cookies, web beacons, pixel tags, and similar tracking tools. Cookies may be “session” (temporary) or “persistent” (stored longer). You can control or block cookies via your browser settings; however, disabling cookies may affect certain functionality of the Website.
We also use Google reCAPTCHA on our contact forms to prevent bots. Google’s Privacy Policy and Terms of Service apply. (As displayed on our Website.)
3. How We Use Your Information
We may use collected information for the following purposes:
- To respond to inquiries and communications you initiate
- To send you newsletters, updates, or promotional content (only if you opt in)
- To analyze and improve Website performance, design, and content
- To detect, prevent, and address technical issues, security threats, or misuse
- To comply with legal obligations
- For any other purpose with your consent
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
- With service providers or contractors who assist us in Website operation, analytics, email distribution, marketing, hosting, security, etc.
- To comply with legal process, regulation, law enforcement requests, or court orders
- To protect or defend our legal rights, property, or safety, or those of others
- In connection with a merger, acquisition, sale of assets, or change in corporate control (provided that the acquiring entity observes the commitments in this policy)
- With your consent or at your direction
We do not sell your personal information to third parties for monetary consideration.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When the information is no longer needed, we will securely delete or anonymize it.
6. Security
We employ administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without parental consent, we will take steps to remove it.
8. Third-Party Links
The Website may contain links to third-party websites, services, or content (“Third-Party Sites”). We do not control their practices, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of those Third-Party Sites.
9. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, such as:
- Accessing or requesting a copy of your data
- Correcting, updating, or deleting your data
- Withdrawing consent (for processing based on consent)
- Objecting to or restricting processing
- Requesting portability of your data
- Opting out of marketing communications
To exercise any of these rights, please contact us via the contact details in Section 12 below. We may need to verify your identity before responding.
10. International Transfers
Your information may be processed or stored in the United States or other jurisdictions. If you are accessing the Website from outside the U.S., be aware that information transferred to the U.S. or other jurisdictions may be subject to different privacy laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, e.g. due to changes in law, our operations, or services. We will post the updated policy on the Website and update the “Effective Date” above. Your continued use of the Website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact:
Aspen Grove Hospice
2821 S. Parker Rd
Aurora, CO 80014
Phone: (720) 999-9854